Sales Policy

All our products are carefully handcrafted. Because natural cowhide leather is used, there may be slight variations in texture and color in each product; this is what makes our items unique.

Shipping and Delivery

• Your orders will be shipped within 1-3 business days.

• Shipments are made with secure packaging.

• Shipping time may vary depending on the recipient's country.

• Our store is not responsible for delays caused by the shipping company.

Returns and Exchanges

• You can request a return or exchange within 7 days of the product delivery date.

• The returned product must be unused, undamaged, and in its original condition.

• Return shipping costs are the responsibility of the buyer.

• Requests exceeding 7 days' notice are not accepted.

Damaged Products

• If the product arrived damaged or defective, please contact us within 24 hours.

• Depending on the situation, a refund, exchange, or solution will be provided.

Communication
For any questions or requests, please contact us via Etsy messages. We will get back to you as soon as possible.